Shipping policy
Shipping Policy
At Zorvix Lab, we are committed to delivering your order safely and efficiently.
Please review our shipping information below before placing your order.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing times may be slightly longer during holidays, promotional periods, or high-volume seasons.
Shipping Destinations
We currently ship to:
• United States
• Canada
• Australia
Additional shipping destinations may become available in the future.
Estimated Delivery Time
Estimated delivery time is usually:
7–12 business days
Delivery times may vary depending on your location, customs processing, local carrier conditions, and seasonal demand.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for tracking updates to appear after your order has been dispatched.
Shipping Fees
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions from time to time.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Zorvix Lab is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated shipping information provided at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at:
Customs, Duties, and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country or region.
These charges, if applicable, are the responsibility of the customer and are not included in the product price or shipping fee.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us at:
Please include your order number and the email address used at checkout so we can assist you faster.
Contact Us
For any shipping-related questions, please contact us at:
Zorvix Lab
Creative STEM Toys for Curious Minds.
Build • Create • Imagine.